Frequently Asked Questions

Yes. Fiona is our experienced Practice Nurse – Treatment Room, working with us for 13 years now. Her clinical interests are in wound management, cervical screening tests and women’s sexual health. We also have Practice Nurses for Chronic Disease, Marge and Elsa.

In an emergency, call 000 for an ambulance.

Should you require medical attention after hours, please telephone 13SICK on 137 425 for further information.

Our after-hours medical services are held in conjunction with Family Medical Services who are a fully accredited service.

To download the app for National Home Doctor Service, go to
http://www.homedoctor.com.au/contact-us and follow the links for AppStore or Google Play.

A standard consult is 15 minutes. Please click here to view GP fees from 1 June 2024.

All GPs at our clinic are experienced in skin checks. Dr Easton is particularly interested in this field.

All GPs are highly skilled in children's health.

Dr Cook & Dr De Burcas at this clinic offer repeats scripts online without needing to see the GP. To request a repeat scripts or referral, click the booking button in HotDoc and follow the prompts.

Yes, the doctors offer telehealth consultations for patients who have been seen in the clinic face to face in the last 12 months. They offer phone consults only (not video).

Yes. Your doctor may use BetterConsult pre-consultation questionnaires to give you the privacy and time to answer questions about your history, symptoms and current medications more accurately. This secure pre-consultation questionnaire lets your doctor spend more time with you during your appointment, discussing treatment options, answering your questions, and focusing on your health outcomes.

Before your appointment, you may receive an SMS with a link to complete this multiple-choice online questionnaire for your doctor. It is safe to click this link, but if you are unsure, please speak with our Reception team.